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Frequently Asked Questions

Please email
customerservices@genie-clean.co.uk
with:


1. Your order number
2. Full tracking details from your chosen shipping provider
3. A photo of how the package is packed before sending

This helps protect you if the parcel is damaged or tampered with during transit.

For more information, Click Returns and Policies

You can email info@genie-clean.co.uk for more details

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

Genie Clean products are designed in the UK and produced under quality standards to ensure safety and performance.

You can email customerservices@genie-clean.co.uk or use the contact form